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French Customer Service Agent - Alexandria

Sutherland
Alexandria, Egypt
Posted 5 years ago
56Applicants for10 open positions
  • 52Viewed
  • 13In Consideration
  • 39Not Selected
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Job Details

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Job Description

Are you looking to start an Exciting Career with an Innovative Team in a Multinational Organization?! Then we have a job for YOU! Apply at Sutherland today!

  • The purpose of this position is to solve the customer's inquiries
  • Provide first-level trouble-shooting (if a customer complaint)
  • Provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries.

Job Requirements

  • University Graduate is a must.
  • Very good command of French and average command of English Language
  • Flexibility to work on rotational shifts basis (morning, night and overnight) and rotational days off.
  • 0-5 years of experience (Fresh Graduates are also welcomed to apply).
  • Gender: M/F.
  • Alexandria resident is a must.
  • Good communication, problem-solving & interpersonal skills

Offered Package & Working Conditions:

  • Very Attractive Packages.
  • Additional Benefits (Social Insurance – Private Medical Insurance Coverage – Transportation (Door to Door) for the night and overnight shifts.
  • Professional training under the supervision of certified trainers.
  • 9 working hours including 1-hour Break.
  • 2 Days off per week.

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