Job Details
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Job Description
Ensure all activities within the scope of the department are handled in perspective of maximum customer satisfaction productivity, and cost efficiency & controlling as well as directing all counter service related functions and activites, ensuring delivery failures are being recorded on the service log and customers proactively notified.
Main accountabilities:
- Prining Export invoices.
- Issuing transport documents, export certificates, release documents & routing letters.
- Arrange blank carrier security B/L papers and stamp for E-BL customers.
- Proceed with amendments over the counter.
- Issuing invoices for booking cancelation.
- Printing demurage/storage invoices.
- Sending gate out/in e-mails to terminals.
- Preparing vessel delivery orders, refund documents & invoices for credit customers.
- Releasing delivery orders to import customer & refund checks.
- Filing & archiving
- Anwer customer's inquiries over the counter.
- Timely collection of freight and other receivables, receipts application inclusive. According to Maersk Line policies.
- Compliance with company credit policy and freight procedures.
- collecting truckers guarantee.
- Provide ML on a daily basis with EOD report & same should be sent incuding the total CASH + DEPs + CHQs received.
Job Requirements
- B/C of Commerce/Administration
- English language proficiency
- Good command of Microsoft Office application specially (Work & Excel)
Required Skills:
- Decision making
- Team work player
- problem-solving
- Time management
Technical Skills:
- Shipping knowledge
