- Experience Needed:
- 2 to 4 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
- Females Only
About the Job
- Approaching new customers and arranging meeting with sales team.
- Up-selling new services to the existing and new customers.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains call center database by entering information using ERP system.
- Handling customers' inquiries over the phone providing the right & full information according to the call center guidelines.
- Answering Social Media inbox messages
- Identify and assess customers' needs to achieve satisfaction
- Execute customers' orders
- Introduce the new services to the clients
- Ensure customer satisfaction and clarity of all the necessary information and answer all inquiries.
2 to 4 years
Bachelor's Degree at least
Automotive Marketing and Advertising Telecommunications