Telemarketing Specialist

Confidential Company - Heliopolis, Cairo

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Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential, Bonus
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
2 open positions
Gender:
Females Only
About the Job
  • Approaching new customers and arranging meeting with sales team.
  • Up-selling new services to the existing and new customers.
  • Determines eligibility by comparing client information to requirements.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains call center database by entering information using ERP system.
  • Handling customers' inquiries over the phone providing the right & full information according to the call center guidelines.
  • Answering Social Media inbox messages
  • Identify and assess customers' needs to achieve satisfaction
  • Execute customers' orders
  • Introduce the new services to the clients
  • Ensure customer satisfaction and clarity of all the necessary information and answer all inquiries.
Job Requirements
  • Excellent in English
  • 2-4 years of experience in Telesales or Telemarketing
  • Problem Solving Skills
  • Ability to receive inbound calls & make outbound calls
  • Excellent computer skills
  • Gender : Females Only