Customer Service Specialist - Alexandria

Marseilia - Stanley, Alexandria

489
Applicants for
1 open position
28
Seen
12
Shortlisted
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential, Commission and Bonus
Languages:
English
Vacancies:
1 open position
About the Job
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Recommend improvements in products or billing methods and procedures to prevent future problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Job Requirements
  • Experienced in customer service 1-3 years.
  • High persuasion skills.
  • Can communicate effectively with people from all levels.
  • Presentable.
  • Able to handle stress and pressure in different situations.
About this Company

Marseilia Group became the sign of all new development, achievements and innovations, thanks to the diversity of projects and activities of the construction of villages, tourist resorts, shopping malls and residential projects. Their fame has spread in the Arab Republic of... (More)

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