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Sales Account Manager

PanExcel
New Cairo, Cairo
Posted 5 years ago
48Applicants for1 open position
  • 10Viewed
  • 2In Consideration
  • 0Not Selected
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Job Details

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Job Description

We are looking for an Account Manager to create long-term, trusting relationships with our customers.

The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Role Description:

  • Key Responsibilities/KRAs/KPIs: Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

Job Requirements

Requirements:

  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer inquiries on time

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