Talent Management Senior Manager

Raya Contact Center - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
More than 10 years
Career Level:
Senior Management (e.g. VP, CEO)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
About the Job
  • Designing and developing innovative and high affect talent management programs and processes to improve the depth and diverseness of talents

  • Providing proficient consultation on all phases of talent management such as succession management, assessment, talent pipelines, selection processes and so on.
  • Collaborating with business leaders to develop and execute an incorporated approach to development, learning and talent management.
  • Designing and implementing pioneering learning programs that develop and support the talent of the company.
  • Working with managers to assess development needs, performing gap analysis, designing and leading programs that build people management and leadership skills and capabilities.
  • Managing new hire orientation and onboarding experiences for new employees is an essential responsibility for talent development managers.
  • Helps to identify high potential individuals, determine work abilities, and professional support needed to engage and retain new talent.
  • Utilize leadership development strategies, tools, and processes to identify learning needs and employee competencies.
  • Evaluating talent helps talent development managers identify employee readiness, talent gaps, and retention risks
  • Establishing ways to measure the total effectiveness of all learning and development
  • Keep a comprehensive and sustainable employee engagement strategy
  • Develop new and innovative ways to engage with employees including seeking and acting on their feedback to identify the most effective methods
Job Requirements
  • Bachelor Degree MBA is an added plus.
  • Postgraduate studies in Human Resources is a must.
  • 10 years of relevant work experience.
  • Contact Center industry is an added plus.
About this Company

Raya Contact Center is a world-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center with its Call Center services caters to clients, including... (More)

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