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Job Description
Customer Management
- Develop Account Plans for Strategic Accounts
- Achieve a high level of penetration across multiple functions (Procurement, Technology, Commercial and Management) within customer base
- Maintain strong relationships at all levels of customer organization
- Develop relationships across the Value Chain (Customer of Customer) as needed to support Sales goals with direct accounts
- Develop strong multi-functional account teams (Technical Service, R&D, Marketing, Supply Chain and Customer Service) to effectively interface with customers.
- Effectively negotiation of price, quantities, payment terms as to achieve the business plans.
- Deliver a high level of service to customers
- Effectively resolve quality or service issues that arise.
- Work with customers to define un-met needs.
- Successfully convert opportunities to sales growth
Business Management
- Maintain a high degree of knowledge on EBCA Products.
- Be a resource to the business on Competitive Intelligence.
- Be knowledgeable on market trends.
- Work closely with sales related functions to build good teamwork, foster customer satisfaction and deliver business results.
- Develop forecasts on anticipated customer product consumption.
- Develop a growth strategy for implementation within assigned region.
- Develop a sales plan for assigned territory.
- Responsible for continuous improvement in the area of overall productivity and efficiency.
- Effective management of sales terms and credit with assigned customers.
Job Requirements
- A Bachelor’s degree in Science, Chemistry or Chemical Engineering, or master degree in business/sales
- Competent technical skills or ability to pick up on the technical aspects of the role.
- Have a demonstrated ability to develop strong customer relationships
- Business and entrepreneurial skills
- Be able to work in a very competitive environment under constant pressure in terms of achieving business objectives.
- Excellent English & French Language is a must
- Age not exceed 30 years