Job Details
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Job Description
- Travel Management: Plan, book, manage all aspects of corporate travel, including flights, accommodations, car rentals, and ground transportation for clients.
- Understand & adhere to client travel policies, ensuring all bookings comply with established guidelines.
- Consulting: Provide professional travel advice, optimizing itineraries based on cost, time efficiency, and client preferences.
- Vendor Relations: Maintain strong relationships with travel vendors (airlines, hotels, car rental agencies) to negotiate the best deals and ensure seamless service delivery.
- Issue Resolution: Handle changes, cancellations, and emergency travel needs with prompt and efficient resolutions to ensure client satisfaction.
Personal Qualities:
- Flexibility to work varied shifts is required.
- Strong knowledge of corporate travel processes, visa requirements, and airline policies.
- A customer-first mindset with the ability to provide prompt, efficient, and courteous service.
- Excellent English & Arabic communication skills (written & verbal).
- Ability to handle multiple client requests in a fast-paced environment.
- Flexibility to work in rotational shifts.
Job Requirements
- 2-5 years of experience as a Travel Consultant, with a focus on corporate travel.
- Prior exposure to the Gulf market considered an advantage.
- Experience in Amadeus GDS is a must – hotels reservations