Key Account Manager

NatureWorks was founded in 2017 with the aim of growing leafy greens that would contribute to a healthier community. Our mission is to positively impact our environment with a particular focus on saving water, our most precious resource. We grow our greens using 95% less compared to traditional farming methods. Our greens are grown using Aquaponic farming, which is a cycle where fish produce waste, which acts as a natural fertilizer for plants to grow. The plants then filter the water which returns to the fish. The process has minimal environmental impact, saves plenty of water, and produces no waste. It is a process that is free of synthetic chemicals and harmful pesticides, which in turn improves the health of people and reduces the carbon footprint for a better tomorrow. 

Job Description:

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.