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Job Description
- Deal directly with customers either by telephone, live chat or email.
- Plan ready-made & tailored travel offers.
- Respond promptly to customer inquiries.
- Increase the customer satisfaction and enhance the customer experience.
- Obtain and evaluate all relevant information to handle travel requests efficiently.
- Provide pricing information.
- Direct requests and unresolved issues to the designated resource.
- Meet revenue and Sales targets.
- Design tailored packages for the customers enjoying unforgettable vacations.
- Consult the customers with the best options for their trips.
Job Requirements
- Bachelor's degree in any discipline.
- Customer care oriented.
- Call Center experience is a must.
- Sales experience is a must.
- GDS experience or Galileo Basic course is preferred.
- Fresh Graduates are welcome to apply.
- Fluency in English is preferred.
