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Job Description
- Design travel packages and itineraries.
- Design and sells honeymoon packages.
- Handling FIT requests and create bookings through different reservation systems along with direct contracting.
- Sells readymade group packages for outbound Travel.
- Sells the optional sightseeing tours and transfer for outbound travel.
- Follow up with clients through e-mails and calls to provide the updates of their existing bookings for all the booked travel services.
- Prepare travel proposals and contracts for the client.
- Handle holidays packages operation for groups.
- Handles Customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
- Outgoing calls to agents and suppliers to manage the accounts receivable and payable.
- Contact different suppliers (Hotels, sightseeing, airlines, local tour operator…etc) to confirm and follow up on outgoing travel services.
- Assist in training new employees.
Job Requirements
- Minimum of 5 years work experience in sales or tourism industry.
- Minimum of 3-year experience in tourism in the outbound department.
- Proven working experience as a Travel Consultant.
- Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
- Proficiency in English; knowledge of additional languages is an advantage.
- Well versed in various areas of travel (international, business/holidays, group/individual etc)
- Knowledge of leisure destinations outside Egypt.
- Flexible to travel abroad to handle Group trips.
- Very Good expertise in Microsoft Outlook and Office programs.
- Excellent Communication and time management skills and excellent customer focus attitude.
