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Technical Support Engineer

Mantrac - Alexandria, Egypt

Technical Support Engineer

Mantrac - Alexandria, EgyptPosted 12 days ago
117Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Protective stock analysis, PMs and Major/Minor repairs.
  • Preparation of recommended spare parts lists across all BUs.
  • Technical problem solving & provision of alternative solutions.
  • Handling technical inquiries.
  • Preparing quotations & following on their order deliveries.
  • Assists on some major customers' parts orders.
  • Buildup/update the technical library.
  • Follow up on Machines & Power System new deliveries.
  • NPI/NMI readiness program for supporting/serving newly launched products.
  • Building PM list for CSA contracts and standard jobs deployment.
  • Working with Service Solutions interface for uploading parts, labor and oil capacities lists.
  • Execute any other related duties when assigned.
  • Prepare Transfers analysis and items selection measures.

Job Requirements

  • Bachelor's degree in Engineering (Mechanical).
  • Minimum 2 years of experience.

Skill at:

  • Emotional Intelligence
  • Business and Report Writing Skills
  • Planning and Organizational Skills
  • Time Management Skills
  • Strong command of MS Office (MS Excel, MS Outlook, MS PowerPoint)
  • B1 – C1 English Language proficiency

Characterized by:

  • Accountability and Sense of Ownership
  • Autonomy and Sense of Initiative
  • Multi-tasking and prioritization
  • Resourcefulness and Logical Reasoning
  • Attention to Detail
  • Creative Thinking
  • Promptness and fast pace
  • Agility

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JobsEngineering - Mechanical/ElectricalTechnical Support Engineer