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Job Description
Manage Staff
- Managing and overseeing store staff takes up a large chunk of Retail Supervisors’ time. Sales staff, Additionally, Retail Supervisors must train, counsel, discipline and promote employees as they see fit.
Monitor Finances
- In addition to managing staff, Retail Supervisors will also need to monitor their store’s finances. This can include drawing up budgets, scheduling expenditures, analyzing discrepancies between the budget and actual expenses, analyzing profitability ratios and implementing corrective measures.
Maintain Store
- As anyone in sales can attest, a store’s presentation is vital to its success with customers. Retail Supervisors will be charged with delegating and performing tasks related to upkeep and organization, including the rearranging of shelves, the setting up of displays and the cleaning of the store and products.
Maintain Inventory
- Part of a Retail Supervisor’s job is to make sure that all items are in stock while always striving to eliminate as much waste as possible. This involves coordinating deliveries, checking inventory numbers, recording missing or stolen merchandise and planning special discount offers as needed.
Assist Customers
- As the highest-level employee present at the store, Retail Supervisors will need to assist customers on a regular basis. From finding specific items to correcting pricing mistakes to administering refunds or discounts, Retail Supervisors will spend a significant amount of time attending to customers’ needs.
Job Requirements
- Retail experience 4-7 years (essential)
- Supervisor: 2 years (essential)
- Retail management: 2 years (Preferred)
- Experience working in men's wear of fashion 1 year (essential)
