Sales Engineer (Heavy Machinery & Construction Equipment)
GB Corp -
Cairo, EgyptPosted 5 years ago109Applicants for5 open positions
- 106Viewed
- 15In Consideration
- 91Not Selected
Job Details
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Job Description
Supporting and coordinating:
- Supports the Area / Product Sales Manager in the preparation of realistic sales targets
- Maximizes profitable sales, and achieves quantitative and qualitative sales objectives established by and agreed with the Area /Product Sales Manager.
- Coordinates with the Area / Product Sales Manager in preparing the commercial approach (sales talk, multiple-selling tactics, etc.).
- Monitors accounts’ performance in terms of growth, profitability, saturation, and collection track record.
- Identifies and develops relations with new customers and proactively attempts to retain / regain attractive customer accounts.
- Provides localized support to other sales representatives as required.
- Demonstrates deep technical knowledge in product portfolio, and stays up to date on technical developments in commercial vehicles and on competition.
Customer Satisfaction
- Ensures efficient relationship management with customers during and after commercial development: visiting customers, customizing solutions, providing technical support, etc.
- Nurtures the company’s relations with customers, and establishes / reinforces personal and company credibility.
- Remains up-to-date on customers’ future plans and projects, and develops the customer account through multiple-selling (deep pocket approach).
- Ensures that product orders are fulfilled in a timely, cost-effective manner, and provides order status updates to customers.
- Supervises and supports the collection of due receivables from customers, and as needed, resolves issues in the collection process (delays in collection, rejected checks, etc.).
- Participates actively in the management of complaints filed by associated customers.
Job Requirements
Behavioral Competencies
- High communication skills
- Accurate
- Ability to work under pressure
- Problem solving
- Critical thinking
Technical Competencies
- Customer service;
- Troubleshooting skills to resolve car's malfunctions
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