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Job Description
- Deciding how many holidays to sell each season and the resorts/countries to use
- Visiting resorts to ascertain accommodation quality and suitability
- Liaising with coach operators, airlines, hoteliers and resort reps
- Agreeing service levels, contracts and costs
- Confirming customer names with airlines/hotels
- Collecting, evaluating and responding (as appropriate) to customer feedback
- Using market research information to guide decisions
- Producing brochures and internet-based information
- Providing pricing information
- Marketing holidays to clients via travel agents, websites, brochures, and television advertising
- Handling bookings, invoicing and issuing of tickets
- Predicting profits or the number of bookings
- Working with travel consultants from different travel agencies to put holiday packages together
- Combining travel, accommodation, and services such as sightseeing arrangements to create holiday packages
- B2B / B2C
Job Requirements
- A demonstrable interest in travel
- Knowledge of key holiday destinations
- Foreign language skills
- Excellent interpersonal skills
- Communication skills
- Customer service skills
- Organizational skills
- IT skills
- Commercial awareness
- Good time management skills.
