Relationship Sales Manager - Egypt
Job Details
Skills And Tools:
Job Description
Position Description
Lenovo is looking for a passionate, articulate, and enthusiastic Relationship Account Manager to bring in net new customers to Lenovo while supporting and driving our end-user customers. The chosen Relationship Account Manager will create positive business outcomes for his/her clients and Lenovo by reaching out to our prospects using inbound/outbound sales techniques including extensive teaming with channel partners. The chosen Relationship Account Manager will work in an entrepreneurial start-up environment and perform activities including those outlined below.
- Manage the total customer relationship; responsible for revenue, wallet share, and customer satisfaction and driving growth in assigned accounts
- Maintain and cultivate senior executive relationships
- Lead account planning and opportunity identification; conduct opportunity prioritization and develop overall account plans for assigned accounts
- Plan, facilitate and/or conduct complex negotiations for assigned accounts
- Conduct deep analysis in identifying complex problems; generate and coordinate solutions with other functions or team members to solve complex problems
- Perform contract management functions
- Archive set sales targets including value, volume, profitability and development of new customers
- Prepare action plans and schedules to identify specific targets and to project the number of contacts and unit sales to be made.
- Establish and maintain current client and potential client relationships.
- Prepare a variety of status reports, including Forecast sheet, activity, closings, follow-up, and adherence to goals.
• Coordinate company staff to accomplish the work required to close deals.
• Develop and implement special sales activities to reduce stock.
• Participate in marketing events such as training seminars, trade shows, and product launch events.
Job Requirements
Position Requirements
If you are a Doer and you possess the following:
Qualifications, Skills & Experiences
- Bachelor degree, in Business, Marketing or Sales, with 7-10 years relevant industry experience
- Proven track record in managing relationships and converting leads into sustainable sales.
- Demonstrate expertise in building and maintaining customer and partner relationships,
- Analyze complex situations, anticipate potential problems and future trends; assess each opportunity for impacts and risks
- Clearly define problems; logically diagnose causes, identify solutions and create action plans
- Good negotiator with experience in matrix reporting and international travelling
- Ability to work in a diverse environment, with both internal and external diverse customers. Collaboration with the entire virtual team
- Service aggressiveness, ability to build sound relationships, professionalism, ethics and a competitive streak
- Understanding of the IT industry, particularly in the Relationship/Commercial environment
- Analytical thinking with sound numerical skills
- Computer literacy in MS Office suite, with SAP being an added advantage.
- Excellent communication skills (verbal and written), with effective presentation skills to both small and large audiences.
And you are:
Behaviors & Work Attitude
- Entrepreneurial Mind-set with self-starting capability - Can do attitude
- Desire and ability to provide an outstanding customer experience and go the extra mile in everything you do
- Push your client, own and drive the people agenda
- Problem solver and decision-maker
- Prioritize customer focus, able to work under pressure of senior clients
- Able to align people and influence decision making, effectively working in a matrix
- Collaborative working style and high commitment to get the job done
- Persuasive with expertise and facts - Ability to challenge and debate critical issues
- Demonstrates integrity in all business interactions and honours personal commitments
- Demonstrated commitment to high professional ethical standards and a diverse workplace
- Able to present information in a concise way
- High comfort-level working in a global, diverse environment
- Be proactive + quick; bold + innovative in all you do