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Business Analyst & Support Engineer - KSA

ASYAD-Capital
Dammam, Saudi Arabia
Posted 6 years ago
110Applicants for1 open position
  • 44Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Work closely with a senior BA to help build, manage and maintain market-facing web and mobile applications for our clients.
  • Perform quality assurance, generate acceptance criteria, attend client meetings and gain familiarity with every step of our development process.
  • Work directly with clients, client services, and operations to provide first-line software support for the company's Bruin Telecommunications Management Platform.
  • Use creative problem-solving and analytical skills to help solve complex technical and business problems.
  • Collaborate with product management and development teams to improve the quality of products by resolving, troubleshooting, tracking and prioritizing development and production issues.
  • Communicate complex technical and business information in a concise and articulate manner.

Job Requirements

  • B.S. in Computer Science, Information Systems or a related area.
  • 1-2 years of hands-on experience in analysis.
  • 1-3 years of software support experience.
  • The ability to work on multiple tasks, prioritizing and organizing these tasks to maximize productivity.
  • A passion for solving problems and learning.
  • Experience in working directly and effectively with clients.

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