Call Center Agent

Fakahany App. - Sheikh Zayed, Giza

Applicants for
4 open positions
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
1,500 to 2,000 EGP per month, KPIs
Education Level:
Bachelor's Degree at least
Arabic, English
4 open positions
Males Preferred
About the Job
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Answer inquiries received by phone, social media & applications
Job Requirements
  • Bachelor Degree
  • Good English Writing Skills
  • Strong Customer Focus and Customer Service
  • Data Entry Skills
  • Good Listening and Phone Skills
  • Verbal Communication
  • Problem Solving
  • Multi-tasking
About this Company

Fakahany provides you with your daily needs of fresh quality fruits and vegetables at the comfort of your doorstep.

We, as a company, have many years of experience in dealing with fruits and vegetables. Our staff is very well trained in selecting and packing your... (More)

Industry: Retail
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