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Job Description
- Prepare all defect units and send them to suppliers for (Replacement , credit not , Fixed ) .
- Follow-up with suppliers about the items at their side within SLA.
- Contact with Finance team to proceed deduction for credit notes which received.
- Contact Ops Team if the replacement units need to be switched with other (model , color ).
- Transfer replaced units from our facility to normal location at FC side .
- Make good communication with suppliers to speed up process and decrees the SLA.
- Contact with categories team to know the suppliers agreement .
- Make meeting with suppliers to put agreement for returns process.
- Directing the delegate to complete the work with the suppliers
Job Requirements
- 1+ years of experience
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