Job Details
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Job Description
- Tele-market software products & services via phone
- Introduce company profile to customers.
- Identify customer software requirements.
- Run a phone-based questionnaire dialog with prospects and leads.
- Record prospect customer information.
- Maintain database of prospects, leads and opportunities
- Evaluate prospects to be qualified into leads.
- Follow up prospects and leads.
- Report in defined format to sales team manager
- Follow defined quality and sales procedures while running sales activities
- Use customer and prospect contact activities tools and systems, and update relevant information held in these systems
- Carry out satisfaction, awareness and perception surveys and report
- Measure and report the effectiveness of communication activities
- Carry out pre-event activities; Invite clients and prospects for seminars , exhibitions and client days
- Carry out Post event activities; follow up on attendees and collect feedback
- Carry out continuous updating and maintaining of an effective database for clients and prospects
Job Requirements
Required Skills:
- Good Marketing & Selling skills.
- High inter-personal & communication skills.
- Ability to work in team and cooperation within and outside telesales department.
- Ability to work with a phone for long hours.
- Excellent command of Arabic and good command of English languages.
- Ability to work under pressure.
- Former telesales and communications skills training and IT (software) knowledge is required.
Essential Required Experience:
- Experience 2-3 years working on telemarketing to generate new leads for sales
- Experience in generating leads for technology, hardware and software solutions
- Experience on targeting the right market sector based on the company sales plan
- Experience on reaching the decision makers and get connected with them
- Experience of evaluating the leads that come from in-bound calls from prospect customers
- Experience on evaluating and filtering directories to build the needed contacts base that can help on reaching the targeted customers
- The job will be office or outside meetings expected or required