Workforce Manager
Intelcia -
Smart Village, GizaPosted 5 years ago38Applicants for1 open position
- 37Viewed
- 16In Consideration
- 20Not Selected
Job Details
Experience Needed:
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Job Description
Profile
- Education :Bachelor's degree Business analytics or equivalent experience.
- Professional experience : Minimum of five years work experience in workforce management or related field (call center preferred)
- Language: Fluent Written and Spoken English
Technical Skills :
- Dealing workforce management software application
- Statistical Analysis and Measurement
- Strong knowledge of office equipment and computer software, including programs such as Word, Excel, PowerPoint, Access, etc.
- Ability to develop strategic plans, inception to deployment
- Knowledge of Workforce Management principle and disciplines
Behavioral Skills :
- Ability to perform accurate data analysis for complex business groups
- Ability to define problems, collect data, establish a solution and report facts
- Comfortable working under pressure including meeting deadlines
- Excellent time management skills, the ability to multi-task and prioritize in a fast-paced environment
- Strong attention to detail.
Job Requirements
Education :
- Bachelor's degree Business analytics or equivalent experience.
Professional experience :
- Minimum of five years work experience in workforce management or related field (call center preferred)
Language:
- Fluent Written and Spoken English
Technical Skills :
- Dealing workforce management software application
- Statistical Analysis and Measurement
- Strong knowledge of office equipment and computer software, including programs such as Word, Excel, PowerPoint, Access, etc.
- Ability to develop strategic plans, inception to deployment
- Knowledge of Workforce Management principle and disciplines
Behavioral Skills :
- Ability to perform accurate data analysis for complex business groups
- Ability to define problems, collect data, establish a solution and report facts
- Comfortable working under pressure including meeting deadlines
- Excellent time management skills, the ability to multi-task and prioritize in a fast-paced environment
- Strong attention to detail
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