Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Summary:
- Responsibility for the whole recruitment process of freelance translators around the globe, including searching, interviewing, offering, contracting, etc…
Service Level Agreement with freelance translators (Vendors):
- Building a comprehensive global database of translators to meet continuous business needs
- Receiving and handling requests from Project Manager, Sales and marketing teams to recruit and place new vendors\translators into on-going projects
- Create & monitor efficient Service Level Agreement (SLA)
- Create valid performance metrics to manage profitability & effectiveness of vendors and monitor the adherence to contractual SLA.
- SLAs must be proactively managed relative to language requirements and overall quality.
- Comply with Company’s Quality Management System relating to Vendor Management.
Support Roles:
Work closely with Project Managers to:
- Source suitable vendors at necessary margins with high quality levels.
- Evaluate project scope and make vendor recommendations accordingly.
Work closely with vendors to:
- Troubleshoot all vendor problems and present to management as required
- Provide support and guidance to solve all vendors’ problems and direct them as required
Financial Roles:
- Responsibility for outsourcing spending
- Responsibility for pricing plans, vendor rates & rate compilation.
- Responsibility for following up vendors payments with Finance department.
Managerial Roles:
- Participate in strategic, profitable & sustainable vendor management plans & business relations.
- Monitor vendor performance on a daily, weekly & monthly basis and develop action plans where necessary
- Vendor KPI management and reporting
Job Requirements
- University Degree.
- Excellent of both written and spoken English.
- Excellent business writing skills.
- 1-2 years of general experience.
- Fresh grads with excellent in English are welcomed to apply
- Able to learn new software applications.
- Understand how to link between different Software.