Project Manager

Cloud Concept - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
More than 2 years
Career Level:
Job Type:
Full Time
1 open position
About the Job

Job description:

This is a full-time position for an experienced and motivated Project Manager to be in charge of Salesforce CRM and business automation projects in the Gulf. You MUST have at least 2 years of experience managing software projects.

The job is based in our Cairo office with frequent travel to the Gulf, up to 2 to 3 weeks at a time, once or more every month.


  • Manage projects through full lifecycle with three main KPIs in mind: time, budget, and quality
  • Allocate resources and define roles and responsibilities, specific outcomes, and clear measures for quality and success of the team
  • Follow a defined, agreed upon project management methodology
  • Manage the project team and their backlog and daily tasks
  • Defines and scopes client requirements and deliverables.
  • Manage relationship and communication with client, Cloud Concept team, Salesforce, third-party vendors, and other project stakeholders
  • Prepare, track, and maintain project management artefacts and deliverables: project charter, project plan, progress reports, deliverable sign-offs, etc.
  • Manage and control overall project deliverables
  • Organize, manage, and participate in meetings with the customer: progress meetings, requirements gathering, UAT, etc.
  • Maintain control over external dependencies and risk mitigation
  • Regularly monitor and report on progress of the project to all stakeholders
  • Identify and manage project change orders
  • Plan and execute go-live
  • Prepare and manage support post-go-live
  • Participate in pre-sales activities to define project scope, timeline, and resources
  • Manage multiple customer engagements concurrently
  • Maintain and nurture client relationships to ensure additional business and drive deeper, strategic interactions between the client and Cloud Concept
  • Ensures project documents are complete, current, and stored appropriately
Job Requirements
  • At least 2 years of experience managing software projects,Salesforce CRM experience is a big advantage
  • Familiar with agile development methodologies.
  • Strong technological skills and ability to learn task-management software such as Jira, Microsoft Project, or an equivalent.
  • Must be willing and able to travel extensively to the Gulf on trips 2 to 3 weeks long every month
  • Certified Sales and/or Service Cloud Consultant are a plus.
  • PMP & Agile certificationsare a plus
  • Demonstrated ability to work in a sourced model using onsite/offshore model, development, support, QA, etc.
  • Demonstrated ability to translate business issues into IT solutions, with a demonstrated proficiency in evolving and managing IT system/service development/compliance management.
  • Excellent verbal and written communication, interpersonal, conflict resolution, and customer service skills.
  • Proven project leadership skills with the ability to multi-task, delegate and prioritize tasks.
  • Spoken English is a must

Preferred Skills

  • Experience in Salesforce (SFDC) CRM with end to end implementation experience
  • integration experience, including between different business systems as well as working with integration tools.
About this Company

Cloud Concept is the longest-serving and most trusted Platinum Cloud Alliance Partner in the Middle East with 13+ certified professionals and presence in 4 countries: UAE, Egypt, Qatar, and Saudi Arabia.
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