Junior Operations Specialist - IT

Yodawy - Dokki, Giza

Applicants for
2 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Travel Allowance
Education Level:
Bachelor's Degree at least
Arabic, English
2 open positions
Travel Frequency:
Up to 75% travel
About the Job
  • Monitoring and maintaining computer systems and networks.
  • Undertaking analysis, diagnosis and resolution of client problems via phone, e-mail & face to face contact.
  • Setting up new users' accounts and profiles and dealing with password issues
  • Quickly responding to customer inquiries and concerns
  • Install and configure operating system on workstations and client side applications.
  • Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Should apply weekly technical report contains (Fixed problems, pending problems) to the IT
  • Testing and evaluating different software projects.
Job Requirements
  • Bachelor Degree in Computer Science or relevant work experience
  • Excellent Technical skills.
  • Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
  • Experience installing software, patches, updates on Desktops, Laptops, Servers
  • Good command of English.
  • Ready to travel inside Egypt
About this Company

Yodawy - Medicine Delivery App is a fast growing Health-care startup based in Cairo,Egypt.

We are a user-friendly mobile app that enables users to easily order any medicine or cosmetic product online from the nearest pharmacy and get it immediately delivered to their doorstep.

See all Careers and Jobs at Yodawy