Hosting Administrator
Spelenzo -
Nasr City, CairoPosted 5 years ago15Applicants for1 open position
- 8Viewed
- 2In Consideration
- 13Not Selected
Job Details
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Job Description
- Customer support agents working for Web-hosting companies help clients with a variety of concerns, including setup issues such as website migration,
- Software settings and any other initial problems getting started. Support staff continue to help clients after setup, troubleshooting issues such as connectivity problems, data storage, and security
- Web-hosting support and sales staff speak with clients to provide solutions over the phone and when needed they communicate through virtual private servers that allow customer support agents to control the customer's computer.
- Web-hosting jobs that revolve around sales require the same expertise. Sales agents identify the needs of potential customers while linking them to services offered by a Web-hosting company.
Job Requirements
- Web-hosting jobs require in-depth knowledge of different types of software and computer systems that host websites. In addition to knowledge of Web-hosting platforms, workers need to be familiar with common website databases, programming languages, content management systems and popular Web-based software such as WordPress and Joomla.