Process Writer / Process Improvement

Beyond Solution - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Medical & Social insurance
1 open position
About the Job

Main Job Duties:

  • Create Standard operating procedures for all Departments
  • Analyze data to identify areas for improvement.
  • Develop, recommend and monitor corrective and preventive actions
  • Create the documentation and mapping for all processes.
  • Conduct interviews and perform analysis to create required policy and procedures.
  • Design and develop process flow charts.
  • Documentation of process.
  • Design and establish internal forms, templates.
  • Participate in business process management group efforts to collect and analyze metrics and continuously improve processes owned by the group.
  • Create the documentation and mapping for all processes.
  • Review and update key customer related processes
  • Follow up on the issuance of regular internal and external analytical reports.
  • Manage the customer journey process with regard to data analysis, results reporting, action plans recommendations, and follow up on action plans.
  • Manage and control big process improvement projects.
  • Assist and support the day to day operation performance and improvement initiatives.
Job Requirements
  • Any Bachelor degree
  • Excellent Computer Skills MS Office ,Visio & MS Project
  • Excellent English
  • Excellent skills in Process Mapping and Business Process Improvement.
    Excellent analytical skills with a demonstrated ability to extensively analyses business processes and workflows.
  • Certifications an advantage including Quality Auditor, Quality Improvement Associate, Six Sigma , TQM
  • Quality inspection, auditing, and testing experience
  • Experience with implementation of corrective action programs
  • Knowledge of tools, concepts and methodologies of QA
About this Company

Beyond Solution is a startup that was founded based on our experience in the medical Insurance sector that helped us realize that there's a lot of work needed to spread the medical Insurance awareness, develop new tools& programs to satisfy the needs of this market and deliver a passionate service to insured members.

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