Service Engineer - (Cairo - Delta - Alex - Upper Egypt)

EG Medical Systems - Sheraton, Cairo

Applicants for
6 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Negotiable, Incentive, medical & life insurance & car allowance
6 open positions
About the Job
  • Review, renew and deploy service contracts for new/existing clients including their requirements and requests in accordance to the company policy (Monthly) as well as keeping a strict up-to-date filing with contracts on the DB
  • Communicate and justify special requests/ agreements with strategic accounts to the Maintenance Area Manager for approval – for both contract renewals and corrective maintenance quotation negotiations
  • Planning and maintenance activities under area manager supervisor for his own designated units (own accounts) – including documentation requirements like Service Reports, Invoices, debt aging and collection follow-up
  • Implementing Corrective maintenance tasks after the approval of the client as well as the submittal of removed parts/equipment/electrical boards back to the client or delivery to the Central Maintenance Workshop and follow-up
  • Fulfill all the Service Report documentation requirements (including various equipment data status, running time and various other comments in the checklist provided by the company)
  • Provide coaching and training to the client unit staff on best practices and preventative actions for decreasing user-induced stoppage time or technical failures
  • Support Sales Team in DEMO by installment equipment
  • Receive impaired equipment to maintenance company workshop for repair
  • Issuing new quotations , cost estimate for services & spare parts to customers
  • Repair equipment after customer quotation approval
  • Delivered product to customer & accomplish documents of installation & operation
Job Requirements
  • Bsc. Biomedical / Electrical Engineering.
  • 0-2 years of experience