IT Support Engineer

Knock Mart - Maadi, Cairo

223
Applicants for
1 open position
42
Seen
18
Shortlisted
31
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
1 open position
About the Job
  • Provide first level support including problem resolution for software applications, hardware, and peripheral devices.
  • Install, modify, and repair computer hardware and software.
  • Support the setup of all new hardware, especially desktops, laptops, and printers.
  • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
  • Assist in maintaining an inventory of all hardware and software.
  • Assist in the preparation of documentation on hardware and software, maintenance and practices, and problem resolutions.
  • Perform other duties as assigned.
  • Perform branches visits on schedule.
Job Requirements
  • Technical Skills:
    • Knowledge of IT Systems and network is mandatory.
    • Ability to prioritize and multitask to address all IT issues.
    • Good analytical and problem-solving skills.
    • Principles of windows, office, network.
  • Education and Experience:
    • Bachelor degree in Information Systems, Computer. Science or any related field.
    • MCSA knowledge is a plus.
  • Job Specific Skills:
    • Ownership.
    • Customer service orientation.
    • Problem-solving and communication skills.
    • Good command of English language.
About this Company

Grocery To Your Door Step

The first comprehensive online shopping experience in town has arrived to make life for Cairo’s residents a lot easier. Using a streamlined ordering and delivery process groceries, household goods and other lifestyle essentials,... (More)

See all Careers and Jobs at Knock Mart
Hiring?
Signup for an employer account and Post your Jobs!