IT Technical Support Engineer

Confidential Company - Nasr City, Cairo

138
Applicants for
1 open position
7
Seen
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
1 open position
Gender:
Males Only
About the Job
  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Replacing parts as required
  • Providing support, including procedural documentation and relevant reports
  • Following diagrams and written instructions to repair a fault or set up a system
  • Supporting the roll-out of new applications
  • Setting up new users' accounts and profiles and dealing with password issues
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritizing and managing many open cases at one time
  • Testing and evaluating new technology
  • Conducting electrical safety checks on computer equipment.
Job Requirements
  • Bachelor’s Degree in Information Systems, computer science, or related field
  • 3 years of relevant technical experience
  • Preferred Nasr city or near districts resident
  • Gender: Males