Quality Assurance Manager

Confidential Company Badr City, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
12 to 15 years
Career Level:
Job Type:
Full Time
Education Level:
Bachelor's Degree
1 open position
About the Job
  • Setting annual targets and objectives for the department and meet these targets with department team.
  • Create and implement QA targets and objectives for short and long terms.
  • Prepare and discuss the QA annual budget.
  • Prepare, Schedule, and implement the annual internal and external audits.
  • Manage the internal / External Auditing teams and TQM meetings.
  • Develop and provide employee training in Quality Assurance, quality standards, and internal Auditing.
  • Record, analyze, investigate, and report on customer complaints and returns.
  • Dealing with customers’ complaints to Measure and improve customers’ satisfaction.
  • Break down problems and apply problem solving techniques to determine the cause roots and their effects.
  • Participate with other departments in evaluating the suppliers and services providers.
  • Prepare, schedule, and record the management review meetings.
  • Prepare and analyze the non financial KPIs reports.
  • Dealing with the emergencies and unplanned issues.
  • Collect, compile and present statistical quality data.
  • Develop, recommend, and monitor corrective and preventive actions.
  • Monitor and control risk management activities.
  • Handle and maintain the QA and management system documentations.
  • Lead cross function team to develop the processes, procedures and improvement projects.
  • Encourage and motivate the QA teams to improve their performance.
Job Requirements
  • Bachelor Degree in Engineering or in science (preferred in Engineering)
  • Diploma in Management or in QA
  • Certified in six sigma (preferred black belt)
  • Certified in quality auditing (CQA or equivalent)