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Job Description
- Help customers plan travel time and routes and arrange domestic & international trip reservations and routing for individual & corporate passengers.
- Prepare and issue tickets, assign seats, and provide information on fares and flight schedules and routes.
- Plan route and computes ticket cost, using schedules, rate books, and computer. And advice with best airline route and price.
- Manage required documents for all types of entry Visas.
- Follow up with passengers after travelling.
- Solve issues related to booking airline tickets and hotels.
- Handle re-issuing and refunds.
Job Requirements
- Minimum 2 years experience in ticketing
- Diploma in Reservation and ticketing from Amadeus/Galelio systems
- Used to handling various ticketing applications
- Excellent experience in ticketing & booking options
- Bachelor Degree
- Excellent or very good English spoken & written
- Proficiency in MS Office & internet
- Excellent communication skills
- Ability to work well in a team