Content Specialist

Universal Payment Services - Nasr City, Cairo

Applicants for
1 open position
Experience Needed:
1 to 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Full responsibility of Arabic and English content in correspond with the SOP, to provide support to our professional sales and marketing team.
  • Overseeing all marketing content initiatives, both internal and external, across multiple platforms and formats to drive sales, engagement, retention, leads and positive customer behavior.
  • Ensuring all content is on-brand, consistent in terms of style, quality to make it fit for purpose & appropriate to the clients
  • Mapping out a content strategy that supports and extends marketing initiatives, both short- a long-term, determining which methods work for the brand and why.
  • Establishing work flow for requesting, creating, editing, publishing content
  • Conducting periodic Comparative audits
  • Ensuring consistent global experience and implement appropriate localization/translation strategies
  • Work closely with company's both short- and long-term goals, to ensure a consistent message across channels
  • Attending appropriate meetings along with members of the team and preparing accurate notes of outcomes and following up activity as required
  • Working with Operations Team and Dept. Managers to ensure that store communications, queries and issues are addressed efficiently and accurately
  • Working with the Customer Service Team to ensure that all standards are met and maintaining effective communication between the departments
  • Editing existing content for clarity, spelling, and grammar if needed
  • Working closely with colleagues in the Digital Marketing/Web team to create and upload web content and assets to keep the web site in line with brand proposition. Set up promotional content as required to support marketing campaign.
  • Periodic benchmarking of competitors' websites to suggest and define a web site improvement plan.
  • Assuring continuous quality check on content to give short, clear and promotional message to customers.
Job Requirements
  • Bachelor degree in English, English Literature or translations.
  • 1 to 2 years’ experience editing content.
  • Continuous involvement of strategy is a must.
About this Company

Universal Payment Services - a Kuwait-Saudi partnership with a capital of 50 million USD - is one of the leaders in transaction processing and offers international, top-notch electronic transaction processing services through high speed, robust electronic information network.... (More)

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