Community Manager

Point Of View - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • Protect the brand & increase brand loyalty with our customers.
  • Review user content and escalate or flag if needed.
  • Take the lead on the comments being made on the social media platforms by responding to customers in a timely manner.
  • Respond to comments & customer queries in a timely manner.
  • Monitor and report on feedback and online reviews.
  • Organize & participate in events to build community and boost brand awareness.
  • Stay up-to-date with digital technology trends.
Job Requirements
  • 0-1+ Year of experience.
  • Proven working experience in social media marketing or as a digital media specialist.
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Excellent customer service skills and communication both orally & written.
  • Being able to make a good judgment on individual cases and escalating more serious concerns to senior team.
  • Knowledge of online marketing and good understanding of major marketing channels
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability
  • Very Good in English
  • BS in Communications, Marketing, Business, New Media or Public Relations
  • A good awareness of social media and all aspects of the digital age.
  • Excellent customer service skills and communication skills.
  • Being able to make a good judgment on individual cases and escalating more serious concerns to members of the senior management team.
  • You must have excellent working knowledge of Facebook, Twitter, You Tube and other social media.
  • Living near Ard El Golf is preferable (Heliopolis, Nasr City, Sheraton, Nozha…etc.).
About this Company

Founded in early 1999, Point of View became a one-stop shop
specialized in branding and communications offering full integrated solutions serving several countries in the region.

We've grown across the region from Cairo to Dubai in 2012 where we based our... (More)

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