CRM Executive
AL SHAL -
Shorouk City, Cairo
Job Details
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Job Description
This job entails answering customer calls and reserving service appointments, responding to queries and complaints, and maintaining the CRM database. Other responsibilities may include implementing customer satisfaction and retention tactics with the marketing team.
Job Requirements
- Excellent communications skills
- Mastery of MS Office applications
- Previous experience in automotive industry is a plus
- Relevant university degree
