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Customer Service Trainee - Suppl...

Hayat
Ain Sokhna, Suez

Customer Service Trainee - Supply Chain Department

Hayat
Ain Sokhna, Suez
Posted 2 months ago
141Applicants for1 open position
  • 15Viewed
  • 12In Consideration
  • 0Not Selected

Internship Details

Experience Needed:
Career Level:
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Salary:
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Skills And Tools:

Internship Description

 ➢ Order Processing: Efficiently and accurately create and process customer orders using our internal systems.

 ➢ Communication: Maintain clear and prompt communication with customers, addressing inquiries, resolving issues, and providing updates on order status. 

➢ Documentation: Assist in maintaining accurate and organized records of customer interactions, orders, and related documentation. 

➢ Collaboration: Work closely with cross-functional teams such as logistics, inventory, and sales to ensure timely order fulfillment and resolve any discrepancies.

 ➢ Customer Support: Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction.

 ➢ MS Office Proficiency: Demonstrate a strong understanding of MS Office applications, especially Excel and Word, to handle data entry, reporting, and documentation tasks

. ➢ Continuous Learning: Proactively seek to enhance knowledge of supply chain processes, company products, and industry trends to contribute effectively to the team. Qualifications:

 ➢ Fresh graduate or 0-1 years of relevant experience in customer service. 
 

Internship Requirements

➢ Fresh graduate or 0-1 years of relevant experience in customer service.

 ➢ Excellent verbal and written communication skills in English. 

➢ MS Office applications, with a focus on Excel. 

➢ Strong attention to detail and organizational skills. 

➢ Ability to work in a team-oriented, collaborative environment. 

➢ Eagerness to learn and adapt in a dynamic work environment

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