Customer Service Trainee - Supply Chain Department
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- 12In Consideration
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Internship Details
Skills And Tools:
Internship Description
➢ Order Processing: Efficiently and accurately create and process customer orders using our internal systems.
➢ Communication: Maintain clear and prompt communication with customers, addressing inquiries, resolving issues, and providing updates on order status.
➢ Documentation: Assist in maintaining accurate and organized records of customer interactions, orders, and related documentation.
➢ Collaboration: Work closely with cross-functional teams such as logistics, inventory, and sales to ensure timely order fulfillment and resolve any discrepancies.
➢ Customer Support: Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction.
➢ MS Office Proficiency: Demonstrate a strong understanding of MS Office applications, especially Excel and Word, to handle data entry, reporting, and documentation tasks
. ➢ Continuous Learning: Proactively seek to enhance knowledge of supply chain processes, company products, and industry trends to contribute effectively to the team. Qualifications:
➢ Fresh graduate or 0-1 years of relevant experience in customer service.
Internship Requirements
➢ Fresh graduate or 0-1 years of relevant experience in customer service.
➢ Excellent verbal and written communication skills in English.
➢ MS Office applications, with a focus on Excel.
➢ Strong attention to detail and organizational skills.
➢ Ability to work in a team-oriented, collaborative environment.
➢ Eagerness to learn and adapt in a dynamic work environment
