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Technical Office Engineer

Bnaia
Maadi, Cairo

Technical Office Engineer

Bnaia
Maadi, Cairo
Posted 26 days ago
205Applicants for1 open position
  • 127Viewed
  • 21In Consideration
  • 51Not Selected

Internship Details

Experience Needed:
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Internship Description

 

  • Ask customers targeted questions to quickly understand the root of the problem
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
  • Provide prompt and accurate technical support to customers.
  • Refer to internal databases or external resources to provide accurate and competitive prices.
  • Ensure all RFQs are properly Sent.
  • Prioritize and manage several open RFQs at one time.
  • Follow up with clients to ensure their satisfaction level and achieving sales.
  • Prepare accurate and timely reports.
  • Document technical knowledge in the form of notes and manuals.
  • Maintain jovial relationships with clients.

Internship Requirements

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