Data Entry & System Management

Accurately enter, update, and maintain Business Partner information, product listings, pricing, and promotions on the easy platform.
Ensure all menu items, service details, and images are correctly uploaded for Business Partners.
Verify and validate all data entries to maintain accuracy and consistency within the system.
Perform routine checks to detect and correct errors in listings or partner profiles.

Administrative & Operational Support

Handle email correspondence, phone calls, and inquiries related to platform updates and data entry requests.
Assist Business Partners with registration, onboarding, and system troubleshooting.
Maintain and organize digital and physical records, ensuring data confidentiality and compliance with company policies.
Coordinate with the sales and customer support teams to resolve Business Partner issues efficiently.
Assist with preparing reports, presentations, and tracking performance metrics related to platform activity.

Content & Listing Management

Regularly update restaurant menus, product catalogs, service descriptions, and promotions.
Ensure that all images, descriptions, and pricing details meet company quality standards.
Liaise with Business Partners to collect up-to-date product and pricing information for their listings.
Monitor inactive or outdated listings and take necessary action to update or remove them.

Process & Compliance Management

Ensure that all uploaded data complies with easy App’s policies and guidelines.
Follow strict data security and confidentiality measures to protect sensitive Business Partner and customer information.
Assist in the preparation and maintenance of standard operating procedures (SOPs) for data entry and administration.

System Improvements & Support

Provide recommendations for optimizing data entry processes and improving efficiency.
Work closely with the IT team to troubleshoot and report any technical issues related to the platform.
Support in testing new platform features, updates, and integrations before deployment.

General Office & Team Support

Assist in organizing and scheduling meetings, taking minutes, and maintaining records.
Handle general office tasks such as document filing, inventory tracking, and supply ordering.
Support the HR team in maintaining and organizing employee documents as needed.

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