Job Details
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Job Description
For One Of Our International And Well-Known Client , Operating In The Information And Communication Technology Field.
Essential Functions & Responsibilities:
- Offering The Company Services Upon Detailed Marketing Orientation
- Receiving Customers Requests
- Respond To Customer Inquiries Through (( Tickets – Online Chat – Call Center ))
- Registration And Activating The Customer Orders
- Receiving The Full Deposit Information And Make Sure Of That From The Customer & Transferred to The Billing Department
- Following-Up With The Customer Regarding His Account& Services
- Committing To Decent Manner And Self-Management In Responding To The Customers
Job Requirements
- Gender: Male / Female
- Age: ((22 – 30))
- Work Location: Nasr City
- Required: University Degree
- Recommended Year Of Experience ((1 - 3)) in Web Support Customer Services Considering Immediately To Hire And Start
Technical Skills ( Is a Must ):
- General Experience With Company Services (( Domain – Hosting – SSL Certificates ))
- Dealing With All Forums Customer Service Support , Some Famous Script & Content Management System Programs
- Dealing With Using (( HTML , CSS ))
- Experience Dealing With Using (( C-Panel ))
- Experience Using Of (( Microsoft Office ))
- Proficient Experience (( Internet Surfing ))
- Fast Typing
Technical Skills ( Is Preferred ) :
- Have Good Knowledge of (( PC Spread Sheets )) Applications.
- Have Good Knowledge of All Operating Systems (( Linux – Windows))
Non-Technical Skills
- Fluent / Very Good in written/spoken English
- Good communication skills both verbal & listening
- Negotiation Skills
- Team Work (Supportive, facilitator, organized, co-ordinator, deliverer, imaginative, delegate, open-minded)
- Possibly creative thinking
- Nice to have dedication and commitment towards work
- Analytical and rigorous attention to details
- High sense of responsibility and having
