Store Manager

Job Brief

The Store Manager is a professional responsible for managing the day-to-day operations of their store. They are responsible for motivating sales staff with excellent customer service and developing business strategies to help them succeed in a competitive market.

Job Description

• ● Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• ● Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• ● Ensure high levels of customers satisfaction through excellent service
• ● Complete store administration and ensure compliance with policies and procedures
• ● Maintain outstanding store condition and visual merchandising standards
• ● Report on buying trends, customer needs, profits etc
• ● Propose innovative ideas to increase market share
• ● Conduct personnel performance appraisals to assess training needs and build career paths
• ● Deal with all issues that arise from staff or customers (complaints, grievances etc)
• ● Be a shining example of well behavior and high performance
• ● Additional store manager duties as needed

Job Requirements

• ● Proven successful experience as a retail Store Manager
• ● Powerful leading skills and business orientation
• ● Customer management skills
• ● Strong organizational skills
• ● Good communication and interpersonal skills
• ● BS degree in Business Administration or relevant field