Shift supervisor

Job Brief

Shift supervisors are professionals who oversee business operations during their shift. They need to be able delegate, solve problems and ensure that everyone is happy during their shift. This includes stocking inventory throughout the day until closing at night.

Job Description

• ● Manage daily schedules, employee shifts, and time-off requests
• ● Assign duties to employees and oversee their progress
• ● Ensure that daily sales/production goals are met
• ● Count cash at the end of the shift and manage bank deposits
• ● Train and integrate new workers
• ● Provide guidance and feedback to employees when needed
• ● Ensure industry rules and regulations are followed
• ● Handle customer and employee complaints
• ● Resolve conflicts between employees
• ● Transfer products and other objects to and from the worksite on occasion

Job Requirements

• ● Previous experience as a Shift Supervisor or similar role
• ● Full understanding of industry safety standards
• ● Comprehensive knowledge of basic software, such as Word and Excel
• ● The ability to meet the physical demands of the job, such as standing up for long hours and lifting heavy loads occasionally
• ● Working well within a team
• ● Ability to multitask
• ● Leadership and conflict-management skills
• ● High School Diploma; A degree in Management is a plus