Retail Manager

Job Brief

The Retail Manager is responsible for overseeing the day-to-day operations of a retail store. The Retail Manager will be responsible for managing staff, ensuring customer satisfaction, and ensuring that the store meets its sales goals. The Retail Manager will also be responsible for creating and implementing marketing strategies, overseeing inventory, and ensuring that the store runs smoothly.

Job Description

• ● Organize all store operations and allocate responsibilities to personnel
• ● Supervise and guide staff towards maximum performance
• ● Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• ● Monitor stock levels and purchases and ensure they stay within budget
• ● Deal with complaints from customers to maintain the store’s reputation
• ● Inspect the areas in the store and resolve any issues that might arise
• ● Plan and oversee in-store promotional events or displays
• ● Keep abreast of market trends to determine the need for improvements in the store
• ● Analyze sales and revenue reports and make forecasts
• ● Ensure the store fulfils all legal health and safety guidelines

Job Requirements

• ● Proven experience as retail manager or in other managerial position
• ● Knowledge of retail management best practices
• ● Outstanding communication and interpersonal abilities
• ● Excellent organizing and leadership skills
• ● Commercial awareness
• ● Analytical mind and familiarity with data analysis principles
• ● Excellent knowledge of retail management software (e.g. MS RMS)
• ● BSc/BA in business administration, sales or relevant field; MSc/MA is desirable