Porter

Job Brief

The Porter is responsible for ensuring that their customers have a pleasant and productive stay in hotels or on cruise ships. They help to make the environment welcoming and comfortable by carrying their luggage and fixing any minor problems around the premises they are visiting.

Job Description

• ● Carry and label guests’ luggage with tags
• ● Sweep and mop floors and vacuum carpets
• ● Ensure building entrance is free of clutter at all times
• ● Direct guests to the reception area or the appropriate office/room
• ● Arrange taxi services upon request
• ● Run errands for guests and employees
• ● Fix minor technical issues, like changing bulbs
• ● Report damages, call technicians and monitor repairs
• ● Maintain stock of cleaning supplies
• ● Comply with health and safety regulations
• ● Follow evacuation rules in case of emergencies

Job Requirements

• ● Previous work experience as a Porter, Janitor or Custodian
• ● Hands-on experience with industrial cleaning equipment
• ● Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)
• ● Familiarity with security regulations
• ● Solid verbal communication skills to interact with cleaning staff, technicians and customers
• ● Basic mechanical skills
• ● Availability to work in shifts and flexible schedules (e.g. weekends and evenings)
• ● High school diploma is a plus