Patient Service Representative

Job Brief

An Order Filler, a professional, ensures that customersu2019 orders are fulfilled correctly when they reach a warehouse.

Job Description

• ● Update and verify patient information at every visit
• ● Assist patients with filling out patient history forms, consent forms and payment contract forms
• ● Receive and process cash and credit card payments for medical services rendered
• ● Review patient accounts, identify delinquent accounts and collect overdue payments
• ● Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member

Job Requirements

• ● Proven work experience as a Patient Service Representative or similar role
• ● Knowledge of medical terms and practices
• ● Professional manner and appearance
• ● Strong interpersonal and communication skills
• ● Meticulous attention to detail
• ● Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
• ● High school diploma or equivalent preferred