Order Entry

Job Brief

An Order Entry Specialist is a professional responsible for entering orders and managing customer service issues and supporting catalog sales.

Job Description

• ● Inform customers of prices and collect payment
• ● Set up a payment plan if necessary
• ● Ensure payment information is accurate
• ● Process orders and distribute receipts
• ● Input orders into database
• ● Inform customer of expected delivery date
• ● Follow up on orders
• ● Handle complaints about unfulfilled orders
• ● Check inventory control

Job Requirements

• ● Proven work experience as an Order Entry Specialist or similar role
• ● Experience working in the hospitality and food service industry is preferred
• ● Knowledge of inventory management to ensure we provide the best service possible
• ● Relevant training and/or certifications as an Order Entry Specialist