Job Brief
A loan officer is a professional who processes loans and assesses them for eligibility. This ensures that neither business nor personal goals are compromised.
Job Description
- ● Evaluate credit worthiness by processing loan applications and documentation within specified limits
- ● Interview applicants to determine financial eligibility and feasibility of granting loans
- ● Determine all applicable ratios and metrics and set up debt payment plans
- ● Communicate with clients either to request or to provide information
- ● Justify decisions (approvals/rejections) and report on them
- ● Complete loan contracts and counsel clients on policies and restrictions
- ● Update job knowledge on types of loans and other financial services
- ● Maintain and update account records
- ● Assess customer needs, explore all options and introduce different types of loans
- ● Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
- ● Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
- ● Οperate in compliance with laws and regulations and adhere to lending compliance guidelines
Job Requirements
- ● Proven working experience as a Loan Officer
- ● Familiarity with computers and banking applications/software
- ● Solid understanding of direct/indirect lending products and practices
- ● Excellent communication and interpersonal skills
- ● Customer satisfaction orientation and sales competencies
- ● Ability to work in a goal oriented environment
- ● BS degree in finance, economics or a related field