Junior Account Manager

Job Brief

This job description template for Junior Account Manager lists the essential skills and qualifications that you should look for in applicants. This template is also easily customizable for posting on online job boards or career pages.

Job Description

• ● Gather information on assigned clients (e.g. company size, needs and pricing plans)
• ● Contact clients to understand their requirements and work on a sales plan
• ● Provide after-sales support to retain customers
• ● Ensure prompt and accurate answers to clients’ queries
• ● Build strong client relationships, through regular communication
• ● Report on the status of accounts
• ● Suggest company products/services that maximize client satisfaction
• ● Communicate product and pricing details clearly
• ● Coordinate with Account Executives and Account Managers to create customized sales plans for key clients
• ● Promote new products/services to existing customers

Job Requirements

• ● Proven work experience as a Junior Account Manager or relevant sales role
• ● Experience with CRM software (e.g. Salesforce)
• ● Understanding of sales principles and ability to deliver excellent customer experience
• ● Strong (verbal and written) communication skills with an ability to build relationships
• ● Effective presentation and negotiation skills
• ● High degree of professionalism
• ● Good time-management skills with a problem-solving attitude
• ● BSc degree in Business Administration, Marketing or relevant field