Job Brief
IT Help Desk Technicians are professionals who provide technical support and assistance to customers via phone or in person. Their main goal is to make sure that clients are satisfied and able to use any technology or machinery they have problems with.
Job Description
- ● Discuss various options with clients when it comes to heating and cooling systems
- ● Troubleshoot issues with a current system as they are identified
- ● Conduct performance tests with specialized tools and adjust system settings
- ● Travel to different homes and businesses throughout the day and determine problems
- ● Categorize and organize inventory to limit unnecessary losses to the company
Job Requirements
- ● Proven work experience as an HVAC Technician or similar role
- ● Current driver’s license and ability to drive a company vehicle
- ● Required state licensing for HVAC technicians
- ● Certification or associate’s degree from an HVAC program at a technical school