Job Brief
A Flight Attendant, a professional, is responsible for the safety, security and comfort of passengers aboard an airline. They offer customer service prior, during, and at the end of every trip, as well as creating a welcoming atmosphere in between flights.
Job Description
- ● Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
- ● Attend the “brief” and act on it
- ● Conduct safety check before flight
- ● Greet customers, check their tickets and accompany them to their seats
- ● Prepare and serve drinks and food to passengers
- ● Present emergency equipment and give instructions
- ● Monitor and secure the cabin regularly
- ● Comply with all aviation rules and regulations for safety and protection
- ● Assist passengers and cabin crew during emergency situations
- ● Provide special help to passengers with special needs (children, disabled persons, elders etc)
- ● Submit analytic reports concerning flight incidents
Job Requirements
- ● Proven working experience as Flight Attendant or Customer Service experience
- ● Fluency in English, multilingual is preferred
- ● MS Office knowledge
- ● Customer service-oriented
- ● Professional image
- ● Excellent communication and presentation skills
- ● Problem solving skills and ability to handle difficult situations
- ● Cabin crew certification or training