Job Brief
Case managers advocate for patients in social and healthcare settings. They ensure the well-being of their clients by guiding them through the regulations and processes that relate to their cases.
Job Description
- ● Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
- ● Handle case assignments, draft service plans, review case progress and determine case closure
- ● Help clients achieve wellness and autonomy
- ● Facilitate multiple care aspects (case coordination, information sharing, etc)
- ● Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- ● Develop effective working relations and cooperate with medical team throughout the entire case management process
- ● Arrange abeyances with social services, health and governmental agencies
- ● Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
- ● Record cases information, complete accurately all necessary forms and produce statistical reports
- ● Promote quality and cost-effective interventions and outcomes
- ● Assess and address motivational and psychosocial issues
- ● Adhere to professional standards as outlined by protocols, rules and regulations
Job Requirements
- ● Proven working experience in case management, including as a Nurse, Medical, Mental Health Care Manager or a related job
- ● Excellent knowledge of case management principles, healthcare management and reimbursement
- ● Previous experience with psychological aspects of care
- ● Effective communication skills
- ● Excellent organisational and time management skills
- ● Familiarity with professional and technical emerging knowledge
- ● Problem solving skills and ability to multi-task
- ● Compassionate with teamwork skills
- ● Current license, certification or registration
- ● BS degree in related healthcare field