Care Manager

Job Brief

A Care Manager is an individual who develops personalized care plans for patients according to their specific needs.

Job Description

• ● Interact with healthcare providers to facilitate patients’ treatments
• ● Ensure patients’ treatment requirements are met
• ● Suggest alternative treatment plans when patients’ services requests do not meet medical necessity criteria
• ● Instruct and educate patients on procedures, healthcare provider instructions, and referrals
• ● Link patients to social services programs and entitlements such as transportation assistance and translation services
• ● Conduct regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes
• ● Maintain records of case management activities

Job Requirements

• ● Proven work experience as a Care Manager or similar role
• ● Proficient with Healthcare Management Systems and Microsoft Office Word and Excel
• ● Outstanding communication skills, both written and verbal
• ● Excellent organizational skills
• ● Ability to travel locally
• ● Relevant training and/or certifications as a Care Manager